It’s a wirelessly connected fob. Press it once, and it triggers a fake phone call, text or notification to your phone via our free app — giving you the PERFECT excuse to exit awkward situations.

Yes! The free Bye Bye Button™ app is required to sync your button and customize your fake call experience. It’s currently available in the Apple App Store and in the Google Play Store! Reach out to us at support@byebyebutton.com with any questions.

No! Your Bye Bye Button™ has no subscriptions, extra fees, or in-app purchases. We do use a third-party service to generate calls and texts, so we monitor usage to ensure fair access for all users. Excessive, sustained use that is far beyond normal levels may result in a temporary service pause. Repeated overuse could lead to longer pauses or service denial. We have never had anyone come close to abnormal use. Our lawyers made us include the fair use caveat.

Yes! When you setup your app, we help you create a new contact exclusively for your Bye Bye Button™ calls and texts.  This makes the calls look totally legit.

We have found that a few people haven't granted full permissions for location to the Bye Bye Button™ application.  For our application to work reliably, we register the Bye Bye Button's™ wireless activation messages with iOS and Android.  There is a special type of wireless message called a "beacon" that allows us to wake up our application while it is running in the background.  This special message type requires location permissions to work properly.  Our application doesn't care where you are, we don't care where you are, and the location of your phone NEVER EVER leaves your phone. WE PROMISE!!!

If you are having an issue with this, or anything else, PLEASE reach out to us, as we would love to solve your issue for you!!

support@byebyebutton.com

Yes!  Unlike other fake phone call apps that require the phone and fake call application to be open, our patent pending system generates REAL phone calls and REAL text messages while our application is running in the background and the phone is closed/locked.  You just need to make sure your notifications are enabled and your ringer is up, and your phone will ring just like a real call. It respects your phone's sound settings.

It works within typical wireless range — about 30-50 feet. Keep your phone nearby for best performance.  Also works to find your phone as a bonus!

Not at all. The call or text looks and sounds just like a real one (because it IS a real call or text!) — totally believable to anyone nearby. 

You don’t! The button runs on a small replaceable coin cell battery (CR2032) that typically lasts about a year or two with typical use.

Please reach out to support@byebyebutton.com for help. We would LOVE to hear from you!

At this time, we ship to the United States and Canada. If you are in another country and want a Bye Bye Button™, please reach out to us at support@byebyebutton.com and let us know!!!

We use a feature in iOS called iBeacons. For iBeacons to work in iOS (and even Android), the OS requires our application to have location permissions. You can still use the Bye Bye Button™ application without location permissions enabled, but it won't work reliably when the application is in the background or your phone is closed. In iOS, you do NOT need to enable the "Precise Location."

If you attempted a firmware update and your Bye Bye Button™ didn't seem to wake back up, open up your Bye Bye Button™, pull the battery out, and put it back in. It is possible for your device to get interrupted during an over the air firmware update if you have a bunch of other wireless devices in the surrounding area.

Once you pull the battery and put it back, the device should either come right back and you're good to go, or it should be recognized as an "STM_OTA" when you try to add the device. You should then be able to perform the firmware update again.

If you are still having troubles with the firmware update, please replace the battery with a new, high quality CR2032 battery, and try again.