Shipping policy

Shipping Policy for Bye Bye Button

Order Processing Time

When an item is in stock, we ship it within 1–2 business days (excluding weekends and holidays). The card is charged at checkout. You will receive another notification when your order has shipped.

When an item is offered as a preorder, we ship it as soon as the inventory reaches FBA. We will not charge your card until it ships.

Note: During high-volume periods (e.g., product launches, holidays), processing times may be slightly delayed.

Shipping Rates

We ship to the United States and Canada. US shipping is $2.99. Shipping to Canada is $10. Shipping charges for your order will be calculated and displayed at checkout.

We fulfill orders through FBA, which chooses the carrier.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email that includes a tracking number so you can monitor the delivery status.

International Shipping

We currently ship to the U.S. and Canada only. Customs duties, taxes, and fees may apply and are the responsibility of the customer.

Please check your country’s import regulations before ordering.

Delivery Issues

If you haven't received your order within 7 business days (U.S.) or 30 days (international), please contact us at support@byebyebutton.com with your name and order number, and we’ll help track it down.

We are not responsible for:
- Wrong shipping addresses provided by the customer
- Lost or stolen packages marked as delivered by the carrier

Returns Due to Failed Delivery

If a package is returned due to a failed delivery (e.g., incorrect address, unclaimed), we will contact you to arrange re-shipment. Additional shipping fees may apply.

Need Help?

Contact us at contact us for any shipping-related questions.