ByeBye Button™ FAQs

How does the Bye Bye Button™ work?

It’s a wirelessly connected fob. Press it once, and it triggers a fake phone call, text or notification to your phone via our free app — giving you the PERFECT excuse to exit awkward situations.

Do I need to install an app?

Yes! The free Bye Bye Button™ app is required to sync your button and customize your fake call experience. It’s currently available in the Apple App Store and in the Google Play Store! Reach out to us at support@byebyebutton.com with any questions.

Are there any extra subscriptions or fees to use my Bye Bye Button™?

No! Your Bye Bye Button™ has no subscriptions, extra fees, or in-app purchases. It includes enough notifications to cover typical use for the device's lifetime.

We use a third-party service to generate calls and texts, so we monitor usage to ensure fair access for all users. Excessive use beyond normal levels may result in a temporary service pause. Repeated overuse could lead to longer pauses or service denial.

Can I choose who the fake call or notification is from?

Yes! When you setup your app, we help you create a new contact exclusively for your Bye Bye Button calls and texts.  This makes the calls look totally legit.

I'm having issues with my button! Why isn't it working?

We have found that a few people haven't granted full permissions for location to the Bye Bye Button™ application.  For our application to work reliably, we register the Bye Bye Button's™ wireless activation messages with iOS and Android.  There is a special type of wireless message called a "beacon" that allows us to wake up our application while it is running in the background.  This special message type requires location permissions to work properly.  Our application doesn't care where you are, we don't care where you are, and the location of your phone NEVER EVER leaves your phone. WE PROMISE!!!

If you are having an issue other than this, PLEASE reach out to us, as we would love to solve your issue for you!!

support@byebyebutton.com

Does the button make my phone ring even if the app isn’t pulled up or the phone is closed?

Yes!  Unlike other fake phone call apps that require the phone and fake call application to be open, our patent pending system generates REAL phone calls and REAL text messages while our application is running in the background and the phone is closed/locked.  You just need to make sure your notifications are enabled and your ringer is up, and your phone will ring just like a real call. It respects your phone's sound settings.

How far away can the button be from my phone?

It works within typical wireless range — about 30-50 feet. Keep your phone nearby for best performance.  Also works to find your phone as a bonus!

Is it obvious I’m using a fake call?

Not at all. The call or text looks and sounds just like a real one (because it IS a real call or text!) — totally believable to anyone nearby. 

How do I charge it?

You don’t! The button runs on a small replaceable coin cell battery (CR2032) that lasts about a year with typical use.

Where can I get support for using my ByeBye Button?

Please reach out to support@byebyebutton.com for help. We would LOVE to hear from you!

Does Bye Bye Button ship around the world?

At this time, we ship to the U.S. only. If you are in another country and want a Bye Bye Button, please reach out to us at support@byebyebutton.com and let us know!!!

Why do you ask for Location Permissions?

We use a feature in iOS called iBeacons. For iBeacons to work in iOS (and even Android), the OS requires our application to have location permissions. You can still use the Bye Bye Button application without location permissions enabled, but it won't work reliably when the application is in the background or your phone is closed. In iOS, you do NOT need to enable the "Precise Location."

Why do you ask for Reminder Permissions?

To create fake Reminder alerts, our application needs access to your reminders so we can insert your fake reminder.  No information from your reminders app ever leaves your phone!  WE PROMISE!!!

Why do you ask for Calendar Permissions?

To create fake calendar alerts, our application needs access to your calendar so we can insert your fake appointment.  No information from your calendar ever leaves your phone!  WE PROMISE!!!